Insurance Claims

We make the claims process as smooth and stress-free as possible. Our team is with you every step of the way.

How It Works

Our 5-Step Claims Process

VIRAM handles the complexity — you focus on recovery. Our team is your dedicated claims advocate from start to finish.

01

Notify VIRAM

Call or WhatsApp us immediately after the incident. Our 24/7 support will guide you through the initial steps and document the claim.

02

Lodge the Claim

We register the claim with your insurer on your behalf. For health claims, we get the cashless authorization processed directly.

03

Submit Documents

We provide a clear checklist of required documents and assist you in gathering and submitting them accurately and quickly.

04

Surveyor / Assessment

For motor and property claims, a surveyor is deputed. We coordinate and ensure the assessment is fair and comprehensive.

05

Claim Settlement

Once approved, the settlement is processed by the insurer. We monitor and escalate if there are any delays on your behalf.

Documents Required

What You'll Need

Quick document checklist for each claim type.

Documents Required

  • FIR / Police report (if required)
  • Driving license copy
  • Vehicle RC copy
  • Claim form (signed)
  • Photos of damage
  • Original repair estimate

Pro Tips

  • File FIR within 24 hours for theft / major accidents
  • Do NOT get repairs done before surveyor inspection
  • Keep all receipts and bills

Need help with your claim? Our team is available 24/7.

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Our Promise

The VIRAM Claims Advantage

24-Hour Response

We acknowledge every claim within 24 hours and immediately assign a dedicated claims manager.

Dedicated Advocate

You get a personal claims expert who represents your interests with the insurer throughout the process.

Full Transparency

You're informed at every stage — from lodgement to settlement. No surprises, no unexplained delays.

Document Support

We help gather, verify and submit all required documents, minimising rejection risk.

Need to File a Claim?

Don't navigate the claims process alone. Contact VIRAM now and we'll handle it for you.

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